Privacy Policy
How Portal Heathercore collects, uses, and protects personal data when you visit our site or order custody journals.
Data controller
Portal Heathercore
Office 9, 52 Example-ro, Yeonsu-gu, Incheon 00000
Email: hello@portal-heathercore.click
Phone: +82 32 0000 2031
What data we collect
Website visitors: We may collect anonymised analytics data (pages visited, browser type, approximate location) through cookies if you accept analytics cookies. See our Cookie Policy for details.
Inquiry and order correspondence: When you contact us or place an order, we collect your name, email address, shipping address, and any information you include in your message (such as journal preferences or serial numbers for reprints).
How we use your data
- To respond to inquiries and process orders
- To match reprint requests to original bundle serial numbers
- To ship journals to your address
- To send order confirmations and production updates
- To improve our website (analytics cookies only, with consent)
Legal basis
We process your data based on contract performance (fulfilling orders), legitimate interest (responding to inquiries), and consent (analytics cookies).
Data retention
Order records and correspondence are retained for seven years to comply with South Korean commercial record-keeping requirements. Analytics data is retained for up to twenty-six months. Cookie consent preferences are stored locally in your browser.
Your rights
Under applicable data protection law, you may request access to, correction of, or deletion of your personal data. Contact hello@portal-heathercore.click to exercise these rights. You may also withdraw cookie consent at any time by clearing your browser storage or rejecting cookies on your next visit.
International transfers
If you order from outside South Korea, your shipping address and correspondence are processed in South Korea where our bindery operates. We do not sell personal data to third parties.
Security
We use encrypted connections (HTTPS) on this website. Order correspondence is stored on password-protected systems accessible only to authorised staff.
Changes
We may update this policy periodically. The current version is always available at portal-heathercore.click/privacy/.
Contact
Privacy inquiries: hello@portal-heathercore.click